Privacy Policy

1. We will take measures to limit the acquisition, use, and provision of personal information to the extent necessary for our legitimate business operations, as well as for employee employment and personnel management, and we will not handle personal information beyond the scope necessary to achieve the specified purposes of use.
2. We will comply with laws related to the protection of personal information, guidelines established by the government, and other standards.
3. To address risks such as leakage, loss, and abandonment of personal information, we will implement reasonable security measures and preventive measures. We will allocate management resources based on the business situation, continuously improve the personal information protection management system, and promptly take corrective measures in the event of any issues.
4. We will respond promptly and sincerely to complaints and consultations regarding the handling of personal information.
5. Considering changes in the surrounding environment, we will periodically and appropriately review the personal information protection management system and promote its improvement.

Handling of Personal Information

1. Personal Information Administrator
   Villa Inawashiro Co., Ltd. (hereinafter referred to as "we") designates the following personal information administrator in conducting transactions with customers.
   Business Operator Name: Villa Inawashiro Co., Ltd.
   Personal Information Administrator: Personal Information Protection Management Officer
2. Purpose of Use
   We handle customer's personal information to the extent necessary to achieve the intended purpose. We will comply with the Personal Information Protection Act and other regulations, and will not use it for purposes other than those based on explicit consent of the individual or purposes based on laws and regulations.
   (1) Purpose of use related to the conduct of our business and associated activities
   

   (A) Reporting transaction results, service fees, etc., to customers
   (B) Judgment of the appropriateness of providing services
   (C) Administrative work related to transactions with customers
   (D) Improvement of services through market research, data analysis, and various campaigns and surveys
   (E) Exercise of rights and fulfillment of obligations based on contracts with customers, laws, etc.
   (F) Performance of items specified for the purpose of joint use by those listed in Article 7, paragraph 2
   (G) Other activities to facilitate transactions with customers
   (2) Purpose of use related to recruitment, employment, and retirees
   Personal information of individuals who submit resumes, CVs, etc., for employment with us will be used solely for the purpose of our recruitment selection activities.
   For retirees, personal information will be used for communication and inquiries.
   (3) Purpose of use related to events and tournaments
   We will use personal information to disclose the results of events and tournaments organized by us on our official website and official SNS.
   (4) Other purposes necessary for business operations
   ※ Personally identifiable documents submitted will not be returned, including incomplete documents.
3. Outsourcing
   We may outsource part or all of the business of handling customer's personal information to external parties that have entered into contracts for the handling of personal information at a level equivalent to ours.
4. Disclosure and Provision to Third Parties
   Except in cases falling under any of the following, we will not disclose or provide your personal information to third parties.
   (1) When there is consent from the individual.
   (2) When disclosure or provision is made in a state where the individual cannot be identified.
   (3) When outsourcing business to partner companies for operations such as sales, delivery, support, and product information within the scope of the purpose of collection.
   (Example: Outsourcing delivery operations to external vendors, making inquiries to credit card companies, etc.)
   (4) Based on legal requirements.
   (5) When it is necessary to protect the life, body, or property of a person and obtaining consent from the individual is difficult.
   (6) When it is particularly necessary for the improvement of public health or the promotion of sound upbringing of children, and obtaining consent from the individual is difficult.
   (7) When it is necessary to cooperate with a national government agency or local public entity or a person entrusted by them in executing the affairs prescribed by law, and obtaining consent from the individual may hinder the execution of such affairs.
   (8) When making inquiries to financial institutions regarding customer deposits for the purpose of providing appropriate services.
5. Joint Use
   Within the appropriate protective measures, we may jointly use your personal information within the following scope.
   (1) Scope of joint users
   (A) Our group companies.
   For details, please see the following.
   https://www.isgroup.co.jp/group/group.html
   
   (2) Purposes of joint use
   (A) To respond to applications and inquiries from customers in a timely and appropriate manner.
   (B) For the improvement of services to customers through market research, data analysis, various campaigns, and surveys.
   (C) To provide services operated by group companies to customers.
   (D) To take necessary measures for other business purposes.
   (3) Items of personal data to be jointly used
   Name, address (prefecture), phone number, email address, age, transaction information, and other items within the scope necessary for the purposes of the joint users mentioned in (2) above.
   (4) Personal data management responsibility
   7105-270 Hayama, Inawashiro-machi, Fukushima 969-3102, Japan
   Vilainawashiro Co., Ltd.
6. Disclosure
   Regarding personal information of customers held by our company, if you wish to disclose it under your jurisdiction, we will confirm that the requester is the person in question and disclose it. However, in the following cases, we may not disclose all or part of the personal information at our discretion.
   (1) When there is a risk of harming the life, body, property, or other rights and interests of the applicant or a third party.
   (2) When there is a significant risk of significantly hindering the proper implementation of our business.
   (3) When it would violate the law.
7. Correction, Addition, etc.
   If you wish to correct or add information about your personal information held by our company, we will confirm that the requester is the person in question and, if the information is found to be incorrect, we will accept corrections or additions by email, phone, FAX, etc.
8. If You Disagree
   While we aim to improve the overall quality of our services and manage personal information carefully and appropriately in accordance with this "Handling of Personal Information," if you do not agree to this policy, we may refuse transactions with you.
9. Suspension of Use or Deletion
   If you wish to suspend the use or delete your personal information held by our company, we will confirm that the requester is the person in question and suspend the use or delete it. If part or all of this information is suspended or deleted, it may not be possible to provide services in line with your wishes, so we appreciate your understanding.※Deletion may not be possible due to legal requirements.
10. Voluntariness of Providing Personal Information
    The personal information we receive from you is voluntary. However, if you do not provide it, we may not be able to provide information or services from our company, and it may cause difficulties in personnel management and other operations.
11. Methods and Contact Points for Accepting Disclosure Requests, etc.
    For requests and inquiries regarding the personal information held by our company mentioned in items 5, 6, and 8, please apply by phone, mail, or email to the address below. After confirming that you are the person in question (or an authorized representative), we will respond through written communication or other appropriate means.
12. Methods of Automatic Collection
    (1) Recorded Phone Calls: Calls made to the phone number provided on our company's website and other platforms are recorded for content verification and authentication purposes.
    (2) Access Logs: Access logs are recorded on pages accessed after logging into our website and transaction screens for site evaluation and record-keeping purposes.
    (3) Cookies and Identification Numbers: We send information such as cookies and identification numbers to the computers and mobile phones of our members to identify them and enhance convenience. Cookie information and identification number information are used to identify the member's computer and mobile phone, and they do not contain personal information.
    (4) Surveillance Camera Recordings: The video information from surveillance cameras in our offices is recorded for security purposes.
    (5) Surveillance Camera Recordings in Facilities: The video information from surveillance cameras inside and outside facilities managed and operated by our company is recorded for security purposes.